Problem Pack for travel
Cancelled Event or Ticket Refund
Get your money back for a cancelled or changed event. It writes every message, from the refund request to the card dispute.
Works for: UK, EU, US, Canada and Australia
See it in action
An example. The situation is made up to show how the pack works.
The situation
You paid £88.45 for two tickets to a comedy show in Leeds. The seller has moved the show to a venue in Newcastle and says your tickets are still valid.
It asks you, for example
- Which country you live in
- The event, original date, and what changed
- Where you bought the tickets
- How many, total paid, and how you paid
Subject: Refund request: order 40-77215, comedy show, 21 November 2026
Dear Customer Service,
I bought two tickets for the comedy show at the Leeds theatre on 21 November 2026, order 40-77215, and paid £88.45 by debit card on 3 July 2026 (face value £77, booking fees £8.50, order fee £2.95).
On 20 October 2026 you told me the show has moved to a venue in Newcastle, about 100 miles away. I bought these tickets for a show in Leeds and cannot travel to the new venue.
A move to another city is a major change to what I bought. Please refund the full £88.45 to my card by 13 November 2026.
Kind regards,
[YOUR NAME]
If they refuse or offer a credit, it writes the follow-up, then the chargeback request to your card issuer.
A skill for Claude, ChatGPT, Gemini, Grok or Copilot, or a text file for any AI chat, that turns your AI into a ticket refund helper for cancelled, postponed and changed events.
It works out who owes you (the seller, the organiser or the resale site), tells you honestly how strong your case is, and writes every message up to a card dispute.
What you are buying
- A checker for cancelled, postponed and changed events
- Refund emails with your order, fees and a date
- Replies for the excuses ticket sellers use most
- A step plan from refund request to card dispute
- Legal advice. It gives general information and drafts.
- A ticket resale site.
- A promise you will get a refund.
- An app, a login or a subscription. You pay once.
The message most people send, and the one this pack writes
Subject: Concert cancelled refund Hi, The concert I had tickets for got cancelled and I am really disappointed. I was looking forward to it for months. I got a credit on my account but I would rather have my money back if possible. Please let me know. Thanks
No order number, no amount, no fees and no date, and "if possible" invites them to keep the credit.
Subject: Refund request: order 7781-22094, stadium concert, 14 November 2026 Dear Customer Service, I bought two tickets for the concert in Melbourne on 14 November 2026, order 7781-22094, and paid 341.95 AUD by credit card (face value 318 AUD, fees 23.95 AUD). The concert was cancelled on 15 October 2026. You have put a 318 AUD credit on my account. I do not accept a credit. As no part of the service was provided, please refund the full 341.95 AUD to my card by 12 November 2026. Kind regards, Liam Nguyen
It turns down the credit, asks for the fees too and sets a date. An invented example from the pack.
What it does
Words you can type at any time. You do not need them to start.
| Start it | Asks five short questions about your event and tickets |
| Answer the questions | Tells you who owes you and how strong your case is |
| next message | Writes the refund request or the follow-up |
| they replied: <paste> | Explains their answer and writes your reply |
| card dispute | Writes the request to your card provider, with the proof to send |
| escalate | Writes the complaint for the right body in your country |
| case file | Shows your order, amounts, refund window and the next date |
How you use it
- Open a new chat in ChatGPT, Claude, Gemini, Grok or Copilot. Free plans work.
- Attach the text file to a new chat in any AI and type "Follow this file". Or upload it once as a skill to Claude, ChatGPT, Gemini, Grok or Copilot.
- Answer its questions in your own words. It works through the problem with you from there.
See the set-up steps for each AI before you buy.
What arrives
A zip file, straight after you pay. Inside: the pack as a ready-to-upload skill with its SKILL.md, the same pack as one text file for any AI, and a start-here PDF with both set-ups.
Good to know
- A credit or voucher is not the same as a refund, and you can usually ask for cash.
- Postponed events often have a short window to ask for a refund, so it checks that first.
- A support act changing is rarely enough for a refund. A headliner pulling out can be.
- It tells you to check current rules on the official site for your country.
- It writes, you send. Nothing goes out for you.
- Part of the Travel Kit: 6 packs for $29.
- Or get Every Problem Pack: all of them for $99.
- 14 days to get your money back if it does not do what this page says.
What is in the download
4 files in one zip, ready straight after you pay.
| START-HERE.pdf | The two ways to set it up, step by step, and the commands you can type. |
|---|---|
| 1 - Skill | A ready-to-upload skill (.zip) and its SKILL.md. Upload it once to Claude, ChatGPT, Gemini, Grok or Microsoft 365 Copilot and it switches on whenever this problem comes up. |
| 2 - Text file for any AI | The same pack as one text file, about 3,400 words. Attach it to a chat or add it to a project in ChatGPT, Claude, Gemini, Grok or Copilot. Free plans work. |
Questions
Which AI does it work with?
Claude, ChatGPT, Gemini, Grok and Microsoft 365 Copilot take it as a skill: upload it once and it switches on by itself. On any AI and any plan, attach the text file to a new chat and type "Follow this file", or add it to a project.
How do I get it?
Pay once by card. The download button appears straight after payment and your receipt comes by email. No account, no subscription.
Can I keep it ready for next time?
Yes. Upload the skill once to Claude, ChatGPT, Gemini, Grok or Microsoft 365 Copilot, or add the text file to a ChatGPT Project or custom GPT, a Claude Project, a Grok project or a Copilot agent. The start-here guide shows each.
Does it send anything for me?
No. It writes each message and you read it and send it yourself.
Is this legal advice?
No. It helps you put your case clearly and keep it moving. For large sums, a court date or anything you are unsure about, speak to a lawyer or a free advice service where you live.
What if it does not work for me?
You have 14 days to get your money back if it does not do what this page says. Tell us what you asked it and what it returned.
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