Problem Pack for travel
Lost or Damaged Luggage
Claim for a lost, late or damaged bag. It tracks the 7 and 21 day deadlines and writes every message to the airline.
Works for: EU, UK, US, Canada and Australia
See it in action
An example. The situation is made up to show how the pack works.
The situation
You flew home from Lisbon to Manchester on 25 October. Your suitcase came off the belt with a cracked shell. You reported it in the baggage hall before leaving.
It asks you, for example
- Where you live, and which airports
- Which airline, and the date you landed
- What happened to the bag
- Whether you reported it at the airport
Subject: Baggage claim: MAN-48213, flight 742, 25 October 2026
Dear Baggage Claims,
I flew on flight 742 from Lisbon to Manchester on 25 October 2026, booking reference T4KPWQ. My checked suitcase came off the belt with a cracked shell. I reported it in the baggage hall before leaving, reference MAN-48213, and photographed it with the airline tag still on.
Under the Montreal Convention 1999, this is my written notice of damage, sent within 7 days of receiving the bag. A full itemised claim with a repair report and receipts will follow.
Please confirm you have received this notice.
Kind regards,
[YOUR NAME]
Next it writes the full itemised claim with the repair report and the case's age and price, with a 14-day deadline.
A skill for Claude, ChatGPT, Gemini, Grok or Copilot, or a text file for any AI chat, that turns your AI into a lost, delayed and damaged baggage claims helper.
It tells you which deadline you must meet first, judges your claim honestly, and writes every message to the airline, then helps with your travel insurance if the airline pays too little.
What you are buying
- A deadline checker for delayed, lost and damaged bags
- An item list builder with prices and proof
- Replies for the excuses airlines use most
- A step plan from airport report to complaint body
- Legal advice. It gives general information and drafts.
- A claims company. You claim yourself.
- A promise the airline will pay.
- An app, a login or a subscription. You pay once.
The message most people send, and the one this pack writes
Subject: Broken suitcase Hello, My suitcase was damaged on my recent flight with you. The wheel is broken and there is a crack. I am very disappointed with how my luggage was handled. Please can you tell me what compensation you can offer me for this. Thanks
No flight, no date, no proof and no amount, so the airline can call it wear and tear and close the file.
Subject: Baggage claim: damaged case ZB812 24 October 2026 Dear Baggage Claims, I flew on ZB812 from Lanzarote to Manchester on 24 October 2026, booking HT4RW9, bag tag ZB 482211. That evening I found the shell of my checked case cracked and one wheel broken. It was undamaged at check-in. A repair shop has confirmed it is beyond economic repair. Photos, the repair note and the purchase confirmation are attached. Under the Montreal Convention 1999, I claim £140 for the case. Please pay by bank transfer by 12 November 2026. Kind regards, Daniel Hughes
It is sent inside the 7-day limit, with the bag tag, proof and one amount. An invented example from the pack.
What it does
Words you can type at any time. You do not need them to start.
| Start it | Asks five short questions about your bag and flight |
| Answer the questions | Tells you your deadline, which rule applies and how strong your claim is |
| item list | Builds a list of what you are claiming, with prices and proof |
| next message | Writes the claim or the follow-up for where you are |
| they replied: <paste> | Explains the airline's answer and writes your reply |
| insurance | Writes the claim to your travel insurer or card from the same facts |
| case file | Shows your deadlines, items, messages sent and the next date |
How you use it
- Open a new chat in ChatGPT, Claude, Gemini, Grok or Copilot. Free plans work.
- Attach the text file to a new chat in any AI and type "Follow this file". Or upload it once as a skill to Claude, ChatGPT, Gemini, Grok or Copilot.
- Answer its questions in your own words. It works through the problem with you from there.
See the set-up steps for each AI before you buy.
What arrives
A zip file, straight after you pay. Inside: the pack as a ready-to-upload skill with its SKILL.md, the same pack as one text file for any AI, and a start-here PDF with both set-ups.
Good to know
- On international flights you usually have 7 days to complain in writing about damage, and 21 days after getting a late bag back.
- A report at the airport helps, but you should still send a written claim.
- Airlines pay what your things were worth, not the price of new ones, so it helps you argue the value.
- It tells you to check current limits and rules on the official site for your country.
- It writes, you send. Nothing goes out for you.
- Part of the Travel Kit: 6 packs for $29.
- Or get Every Problem Pack: all of them for $99.
- 14 days to get your money back if it does not do what this page says.
What is in the download
4 files in one zip, ready straight after you pay.
| START-HERE.pdf | The two ways to set it up, step by step, and the commands you can type. |
|---|---|
| 1 - Skill | A ready-to-upload skill (.zip) and its SKILL.md. Upload it once to Claude, ChatGPT, Gemini, Grok or Microsoft 365 Copilot and it switches on whenever this problem comes up. |
| 2 - Text file for any AI | The same pack as one text file, about 3,400 words. Attach it to a chat or add it to a project in ChatGPT, Claude, Gemini, Grok or Copilot. Free plans work. |
Questions
Which AI does it work with?
Claude, ChatGPT, Gemini, Grok and Microsoft 365 Copilot take it as a skill: upload it once and it switches on by itself. On any AI and any plan, attach the text file to a new chat and type "Follow this file", or add it to a project.
How do I get it?
Pay once by card. The download button appears straight after payment and your receipt comes by email. No account, no subscription.
Can I keep it ready for next time?
Yes. Upload the skill once to Claude, ChatGPT, Gemini, Grok or Microsoft 365 Copilot, or add the text file to a ChatGPT Project or custom GPT, a Claude Project, a Grok project or a Copilot agent. The start-here guide shows each.
Does it send anything for me?
No. It writes each message and you read it and send it yourself.
Is this legal advice?
No. It helps you put your case clearly and keep it moving. For large sums, a court date or anything you are unsure about, speak to a lawyer or a free advice service where you live.
What if it does not work for me?
You have 14 days to get your money back if it does not do what this page says. Tell us what you asked it and what it returned.
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Cancelled Event or Ticket Refund$12Get your money back for a cancelled or changed event. It writes every message, from the refund request to the card dispute.
Hotel or Holiday Booking Refund$12Get a refund from a hotel, booking site or package holiday. It works out who owes you and writes every message.
Flight Delay Compensation$12Claim for a delayed, cancelled or overbooked flight. It checks the compensation rules in the EU, UK and Canada and your refund rights in the US and Australia, works out the amount and writes every message to the airline.