Guides
Plain, step-by-step guides to getting money back, getting things fixed and handling the jobs you do every week, with the rules checked against official sources.
- Money and billsSent money to the wrong account? How to get it backBank transfer to the wrong account? Your bank must try to recover it, answer a complaint in 15 business days, and help you claim. Here is what to send.1 November 2026
- TravelFlight cancelled or delayed by a strike? What the airline owes youStrike cancelled your flight? You always get a refund or another flight, plus meals and a hotel. Airline staff strike: up to €600 or £520 on top.1 November 2026
- TravelTrain cancelled by a strike? Your refund and compensation rights in the EUStrike stopped your train? EU law gives a full refund within 30 days, or 25% to 50% back from 60 minutes late. Staff strikes are no excuse.31 October 2026
- Online and accountsMy data was leaked in a data breach: can I claim compensation?Your data was in a company's breach? You can get the facts within one month and claim compensation under GDPR Article 82, if you show damage.31 October 2026
- ShoppingSeller won't refund you? Your rights and what to do next (UK, EU, US)Faulty, never arrived or not as described: what the law says in the UK, EU and US, the message that gets a refund, and the card and marketplace routes if they still refuse.30 October 2026
- Money and billsInsurance claim denied? How to appeal it, step by stepFind the exact reason, check it against your policy wording, write an appeal they have to answer, and take it to the free ombudsman or external review if they still say no.30 October 2026
- TravelFlight delayed? How to claim compensation in 2026 (EU, UK, Canada and US)Up to €600, £520 or CAD 1,000 per passenger for a long delay. Which flights qualify, what you are owed and how to claim it yourself, step by step.30 October 2026