Problem Pack for travel
Train Delay Compensation
Claim for a late or cancelled train. It checks UK Delay Repay and EU rail rules, works out the amount and writes the claim.
Works for: EU, UK, US, Canada and Australia
See it in action
An example. The situation is made up to show how the pack works.
The situation
Your Thursday evening train home from Manchester to Sheffield arrived 47 minutes late. You paid £24.10 for an Anytime single and have 28 days to claim.
It asks you, for example
- Where you live, and where you travelled
- The operator, date, stations and booked times
- How late you reached your final station
- Your ticket type and what it cost
Date of travel: 22 October 2026
From: Manchester Piccadilly, booked departure 17:32
To: Sheffield, booked arrival 18:24
Actual arrival: 19:11, 47 minutes late
Ticket: Anytime single, £24.10 (e-ticket attached)
Delay band: 30 to 59 minutes, 50 percent of the single fare
Amount claimed: £12.05
Payment: refund to the card used, not vouchers
Free-text box:
On 22 October 2026 the 17:32 from Manchester Piccadilly to Sheffield was due at 18:24 and arrived at 19:11, 47 minutes late. Under your Delay Repay scheme I claim 50 percent of my £24.10 single fare, £12.05. Please pay this to my card.
If the claim is refused or underpaid, it drafts your reply, then the Rail Ombudsman referral once the operator's process ends.
A skill for Claude, ChatGPT, Gemini, Grok or Copilot, or a text file for any AI chat, that turns your AI into a train delay and cancellation claims helper.
It finds the scheme that covers your journey, works out the amount and the deadline, fills in the claim with you, and writes the reply if the train company says no.
What you are buying
- A checker for UK Delay Repay and EU rail rules
- A calculator for single, return and season tickets
- Replies for the answers train companies give most
- A step plan from claim form to ombudsman
- Legal advice. It gives general information and drafts.
- A claims company. You claim yourself and keep it all.
- A promise the train company will pay.
- An app, a login or a subscription. You pay once.
The message most people send, and the one this pack writes
Subject: Late train Hello, My train this month was late again and it is getting really frustrating. I have a season ticket and I pay a lot for it. Can I get some money back for the delays please? Thanks
No dates, no times, no ticket value and no amount, so it gets a stock reply or nothing.
Subject: Second request: 14 October 2026 08:12 Reading to London Paddington Dear Delay Repay team, The 08:12 service on 14 October 2026 arrived at London Paddington 41 minutes after its booked time. A screenshot of the arrival record is attached. Under your Delay Repay scheme, this is the 30 to 59 minute band: 50 percent of my £18 journey value (£720 monthly season ticket / 40), £9. So far you have paid £4.50. Please pay the other £4.50, and reissue the first £4.50 as a refund to my card, both by 12 November 2026. Kind regards, Sam Okafor
It shows the arrival time, the band and the maths, and asks for cash, not vouchers. An invented example from the pack.
What it does
Words you can type at any time. You do not need them to start.
| Start it | Asks five short questions about your journey |
| Answer the questions | Tells you which scheme applies, how much and by when |
| season ticket | Works out the value of each delayed journey on your season ticket |
| next message | Gives you what to put in each box of the claim form |
| they replied: <paste> | Explains their answer and writes your reply |
| escalate | Writes the complaint to the ombudsman or rail body |
| case file | Shows your journeys, amounts, claims sent and the next date |
How you use it
- Open a new chat in ChatGPT, Claude, Gemini, Grok or Copilot. Free plans work.
- Attach the text file to a new chat in any AI and type "Follow this file". Or upload it once as a skill to Claude, ChatGPT, Gemini, Grok or Copilot.
- Answer its questions in your own words. It works through the problem with you from there.
See the set-up steps for each AI before you buy.
What arrives
A zip file, straight after you pay. Inside: the pack as a ready-to-upload skill with its SKILL.md, the same pack as one text file for any AI, and a start-here PDF with both set-ups.
Good to know
- In Great Britain most Delay Repay claims must be made within 28 days, so it puts the date in your diary.
- What counts is how late you reached the last station on your ticket.
- Under EU rules you can get 25 percent of the fare from 60 minutes late and 50 percent from 120 minutes.
- It tells you to check each train company's own rules on its website.
- It writes, you send. Nothing goes out for you.
- Part of the Travel Kit: 6 packs for $29.
- Or get Every Problem Pack: all of them for $99.
- 14 days to get your money back if it does not do what this page says.
What is in the download
4 files in one zip, ready straight after you pay.
| START-HERE.pdf | The two ways to set it up, step by step, and the commands you can type. |
|---|---|
| 1 - Skill | A ready-to-upload skill (.zip) and its SKILL.md. Upload it once to Claude, ChatGPT, Gemini, Grok or Microsoft 365 Copilot and it switches on whenever this problem comes up. |
| 2 - Text file for any AI | The same pack as one text file, about 3,400 words. Attach it to a chat or add it to a project in ChatGPT, Claude, Gemini, Grok or Copilot. Free plans work. |
Guides for this
Questions
Which AI does it work with?
Claude, ChatGPT, Gemini, Grok and Microsoft 365 Copilot take it as a skill: upload it once and it switches on by itself. On any AI and any plan, attach the text file to a new chat and type "Follow this file", or add it to a project.
How do I get it?
Pay once by card. The download button appears straight after payment and your receipt comes by email. No account, no subscription.
Can I keep it ready for next time?
Yes. Upload the skill once to Claude, ChatGPT, Gemini, Grok or Microsoft 365 Copilot, or add the text file to a ChatGPT Project or custom GPT, a Claude Project, a Grok project or a Copilot agent. The start-here guide shows each.
Does it send anything for me?
No. It writes each message and you read it and send it yourself.
Is this legal advice?
No. It helps you put your case clearly and keep it moving. For large sums, a court date or anything you are unsure about, speak to a lawyer or a free advice service where you live.
What if it does not work for me?
You have 14 days to get your money back if it does not do what this page says. Tell us what you asked it and what it returned.
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