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Wrong Bill or Surprise Charge cover

Problem Pack for money and bills

Wrong Bill or Surprise Charge

Get a wrong bill or surprise charge fixed. It checks the bill line by line, writes the dispute and keeps your service on while it is sorted.

Works for: UK, EU, US, Canada and Australia

See it in action

An example. The situation is made up to show how the pack works.

The situation

Your phone bill in Texas has gone from $65 to $74.99 for three months running. The extra is a $9.99 premium content charge from a third party you never signed up for, and you pay by autopay.

It asks you, for example

  1. Which country and state you are in
  2. The provider and the service
  3. What the bill says and what you expected
  4. When it is due, and what was taken
The dispute it writes

Subject: Billing dispute: account 3318-5520, bill dated October 12, 2026

Hello,

My last three bills each include a $9.99 premium content charge from a third party. I did not order this service.

Billed: $74.99 a month. My plan: $65.00 a month. Difference: $9.99 for each of August, September and October, $29.97 in total.

I will pay the undisputed $65.00 by the due date. Please collect only that amount by autopay, hold the disputed $9.99, and take no collection action on it while you investigate.

Please remove these charges, refund $29.97 and block third-party charges on my account. Please confirm by November 13, 2026, and send me a complaint reference.

Thank you,
[YOUR NAME]

If they stall past the date, it writes the chase, then the complaint to the FCC and your state.

A skill for Claude, ChatGPT, Gemini, Grok or Copilot, or a text file for any AI chat, that turns your AI into a billing dispute specialist for your bill.

It goes through your bill line by line to find the error, works out what to pay now and what to hold back, and writes every message up to the ombudsman. Paste in their reply and it writes your answer.

What you are buying

It is
  • A line-by-line check of your bill
  • The sum of what to pay now and what to dispute
  • Messages that ask to pause collection while it is fixed
  • Answers to the 12 most common billing replies
It is not
  • Legal or financial advice. For court papers or debts you cannot pay, get free debt advice.
  • A way to avoid paying what you really owe
  • A price comparison or switching service
  • An app, a login or a subscription. You pay once.

The message most people send, and the one this pack writes

The usual first message

Subject: Wrong bill Hello, My electricity bill is far too high this time and I think it is wrong. I cannot afford this. Can you please check it and send me a new one? I am not happy about this at all. Thanks

No account number, no reading, no sum, nothing about what is being paid. It goes in a queue.

With this Problem Pack

Subject: Billing dispute: account 40917733, bill dated 6 January Hello, My bill dated 6 January charges £612.40 using an estimated reading of 26,150. My meter read 24,310 on 15 January. A dated photo is attached. I dispute £442.40, the part of the bill above my actual reading. My £85 direct debit continues. Please hold the disputed amount, take no collection action and do not report it to credit agencies. Please rebill from the actual reading and confirm the corrected bill by 29 January. Please treat this as a formal complaint and send me the reference. Alex Morgan

The reading, the sum, what is being paid and one ask with a date. An invented example from the pack.

What it does

Words you can type at any time. You do not need them to start.

Start it Asks 5 short questions, starting with your country
check my bill: <paste> Reads your bill line by line and flags what looks wrong
Answer the questions Tells you how strong your case is and what to pay now
next message Writes the next message, up to the ombudsman
they replied: <paste> Says what their reply means and writes your answer
phone script Gives you what to say if they threaten a cut-off, and the email after
case file Shows one summary of amounts, proof, references and dates

How you use it

  1. Open a new chat in ChatGPT, Claude, Gemini, Grok or Copilot. Free plans work.
  2. Attach the text file to a new chat in any AI and type "Follow this file". Or upload it once as a skill to Claude, ChatGPT, Gemini, Grok or Copilot.
  3. Answer its questions in your own words. It works through the problem with you from there.

See the set-up steps for each AI before you buy.

What arrives

A zip file, straight after you pay. Inside: the pack as a ready-to-upload skill with its SKILL.md, the same pack as one text file for any AI, and a start-here PDF with both set-ups.

Good to know

  • Pay the part you agree with on time. It works out that amount for you.
  • Do not just cancel a direct debit or autopay. It tells you how to change it safely.
  • Most ombudsman schemes want you to complain to the provider first, and some make you wait 8 weeks.
  • If the bill is right, it tells you so and helps you ask for a payment plan.
  • It writes, you send. Nothing goes out for you.
  • Part of the Money Back Kit: 7 packs for $39.
  • Or get Every Problem Pack: all of them for $99.
  • 14 days to get your money back if it does not do what this page says.

What is in the download

4 files in one zip, ready straight after you pay.

START-HERE.pdfThe two ways to set it up, step by step, and the commands you can type.
1 - SkillA ready-to-upload skill (.zip) and its SKILL.md. Upload it once to Claude, ChatGPT, Gemini, Grok or Microsoft 365 Copilot and it switches on whenever this problem comes up.
2 - Text file for any AIThe same pack as one text file, about 3,500 words. Attach it to a chat or add it to a project in ChatGPT, Claude, Gemini, Grok or Copilot. Free plans work.

Questions

Which AI does it work with?

Claude, ChatGPT, Gemini, Grok and Microsoft 365 Copilot take it as a skill: upload it once and it switches on by itself. On any AI and any plan, attach the text file to a new chat and type "Follow this file", or add it to a project.

How do I get it?

Pay once by card. The download button appears straight after payment and your receipt comes by email. No account, no subscription.

Can I keep it ready for next time?

Yes. Upload the skill once to Claude, ChatGPT, Gemini, Grok or Microsoft 365 Copilot, or add the text file to a ChatGPT Project or custom GPT, a Claude Project, a Grok project or a Copilot agent. The start-here guide shows each.

Does it send anything for me?

No. It writes each message and you read it and send it yourself.

Is this legal advice?

No. It helps you put your case clearly and keep it moving. For large sums, a court date or anything you are unsure about, speak to a lawyer or a free advice service where you live.

What if it does not work for me?

You have 14 days to get your money back if it does not do what this page says. Tell us what you asked it and what it returned.

$12