Problem Pack for shopping
Warranty Claim Refused
Get a refused warranty claim paid, or the same result from the seller. It challenges the refusal, checks your rights and writes each message.
Works for: UK, EU, US, Canada and Australia
See it in action
An example. The situation is made up to show how the pack works.
The situation
You paid $1,299 for a laptop in February. In October it stopped powering on, and the maker refused the warranty claim because you had added memory from another brand.
It asks you, for example
- Which country and state you are in
- The product, who sold it, and the price
- When you bought it, and when it failed
- Who refused the claim, and their reason
Subject: Warranty claim 5520781: refusal disputed, reply by November 13, 2026
Hello,
I bought this laptop from an electronics retailer on February 9, 2026 for $1,299. It has a one-year limited warranty. On October 12, 2026 the screen went black and the laptop stopped powering on. It has not been dropped or exposed to liquid.
On October 24 you refused the claim because I had installed extra memory from another brand. You have not explained how the memory could cause a power or display failure.
Under the Magnuson-Moss Warranty Act, coverage cannot depend on using your own brand of parts. To refuse on this ground, you need to show the other part caused the fault.
Please confirm by November 13, 2026 that you will repair the laptop under warranty at no cost.
Kind regards,
[YOUR NAME]
If they hold the refusal, it gets an independent diagnosis, checks your implied warranty rights, then writes the final notice.
A skill for Claude, ChatGPT, Gemini, Grok or Copilot, or a text file for any AI chat, that turns your AI into a warranty dispute specialist for your case.
It asks the right questions, tells you honestly whether the refusal holds up, and checks a second route most people miss: the seller's own duty for faulty goods. Then it writes every message and answers each excuse they send back.
What you are buying
- A warranty dispute specialist you set up in two minutes
- A check of both the warranty and your rights against the seller
- Answers to 12 common refusals, from wear and tear to misuse
- Messages with your dates, amounts and a deadline
- Legal advice. For court papers, injury or large sums, see a lawyer or a free advice service.
- A way to claim for damage you caused
- A promise the claim will be paid
- An app, a login or a subscription. You pay once.
The message most people send, and the one this pack writes
Subject: Warranty claim refused Hi, I am very disappointed that you refused my warranty claim. My washing machine is broken and it is not my fault. I think this is unfair and I want you to fix it. Please reconsider. Thanks
Sent to the wrong company, with no dates, no right named and no deadline.
Subject: Faulty goods claim: washing machine, order 77120 Hello, On 12 January 2025 you delivered a washing machine I bought from you for £649 (order 77120). On 2 September 2026 the drum began grinding and it stopped spinning. It has had normal household use and no repairs. The maker refused the guarantee claim, citing bearing wear. A machine at this price should not need new drum bearings after 20 months. Under the Consumer Rights Act 2015 it is not of satisfactory quality, and my claim is with you as the seller. Please repair or replace it at no cost and confirm which, with a date, by 12 November 2026. Kind regards, Jo Adams
Goes to the seller, not the maker, with the facts, the right, one ask and a date. An invented example from the pack.
What it does
Words you can type at any time. You do not need them to start.
| Start it | Asks 5 short questions, starting with your country |
| Answer the questions | Tells you how strong your case is, which routes you have and your deadlines |
| next message | Writes the next message for where you are now |
| they replied: <paste> | Says what their reply means and writes your answer |
| repairer brief | Lists what an independent repairer should put in writing |
| case file | Shows one summary of facts, proof, messages and dates |
| firmer or shorter | Rewrites the last message firmer or shorter |
How you use it
- Open a new chat in ChatGPT, Claude, Gemini, Grok or Copilot. Free plans work.
- Attach the text file to a new chat in any AI and type "Follow this file". Or upload it once as a skill to Claude, ChatGPT, Gemini, Grok or Copilot.
- Answer its questions in your own words. It works through the problem with you from there.
See the set-up steps for each AI before you buy.
What arrives
A zip file, straight after you pay. Inside: the pack as a ready-to-upload skill with its SKILL.md, the same pack as one text file for any AI, and a start-here PDF with both set-ups.
Good to know
- In the UK, the EU and Australia, the shop that sold it often has a duty even after the warranty ends.
- A written report from an independent repairer is often the turning point. It tells you what to ask for.
- It will tell you plainly if the refusal looks fair.
- Where it is not sure of a rule in your country, it tells you to check the official site.
- It writes, you send. Nothing goes out for you.
- Or get Every Problem Pack: all of them for $99.
- 14 days to get your money back if it does not do what this page says.
What is in the download
4 files in one zip, ready straight after you pay.
| START-HERE.pdf | The two ways to set it up, step by step, and the commands you can type. |
|---|---|
| 1 - Skill | A ready-to-upload skill (.zip) and its SKILL.md. Upload it once to Claude, ChatGPT, Gemini, Grok or Microsoft 365 Copilot and it switches on whenever this problem comes up. |
| 2 - Text file for any AI | The same pack as one text file, about 3,400 words. Attach it to a chat or add it to a project in ChatGPT, Claude, Gemini, Grok or Copilot. Free plans work. |
Questions
Which AI does it work with?
Claude, ChatGPT, Gemini, Grok and Microsoft 365 Copilot take it as a skill: upload it once and it switches on by itself. On any AI and any plan, attach the text file to a new chat and type "Follow this file", or add it to a project.
How do I get it?
Pay once by card. The download button appears straight after payment and your receipt comes by email. No account, no subscription.
Can I keep it ready for next time?
Yes. Upload the skill once to Claude, ChatGPT, Gemini, Grok or Microsoft 365 Copilot, or add the text file to a ChatGPT Project or custom GPT, a Claude Project, a Grok project or a Copilot agent. The start-here guide shows each.
Does it send anything for me?
No. It writes each message and you read it and send it yourself.
Is this legal advice?
No. It helps you put your case clearly and keep it moving. For large sums, a court date or anything you are unsure about, speak to a lawyer or a free advice service where you live.
What if it does not work for me?
You have 14 days to get your money back if it does not do what this page says. Tell us what you asked it and what it returned.
More shopping
See all
Buyer Made a False Claim$12Keep your money when a buyer makes a false claim. It answers item not received, not as described, empty-box returns and chargebacks with proof.
Marked Delivered, Never Arrived$12Tracking says delivered but nothing came. It works out who must refund you and writes the messages to the seller, the marketplace and your bank.
Seller Won't Refund$12Get your money back from a seller who says no. It answers each excuse and writes every message, up to a card or marketplace claim.