AI agent pack bundle
Customer Team in a Box
Five customer packs in one download, 36 skills in all: onboarding emails, support, complaints, review replies and cancellations.
See it in action
An example. The situation is made up to show how the pack works.
The situation
You sell loose-leaf tea online across the US. A customer's $64 order arrived with a pouch of green tea split open, and she emails asking what you will do. You paste it in, and the Complaint Reply skill drafts the answer.
It asks you, for example
- What you sell, to whom, and where
- Your refund, return and delivery policies
- What you can offer, and your limit
- Who signs, and who handles escalations
LEVEL: 1. A damaged item on first contact, and your policy covers a replacement.
REPLY
Subject: Your green tea order
Hi Ms. Lopez,
I am sorry your order arrived with the green tea pouch split open.
I have checked order 5531. I will send you a new 100 g pouch of sencha today by tracked mail, at no cost. You do not need to send anything back.
It should reach you in 3 to 5 business days. I will email you the tracking number this afternoon.
[Your name]
(68 words)
CHECK
- A replacement for items damaged in transit is in your policy. Send it today, as the reply says.
If she writes again or asks for more than your policy allows, it handles it as Level 2 and writes the escalation note.
Five customer packs in one download, 36 skills in all, one per job, for the AI you already use. Each pack sits in its own folder.
Add the skills once, then ask for the work in plain words. They cover your customers from the first email to the last: welcome emails, everyday questions, complaints, public reviews and cancellations, all from your own policies.
What you are buying
- All five packs in one: Customer Onboarding Emails, Customer Support Desk, Complaint Handler, Review Reply Writer and Cancellation Saver
- When a skill needs your details, it asks a few short questions, then gives you a card for its job, such as the Desk Card or the Save Card. Paste it into a new chat and it asks only for what is new.
- 5 packs and 36 skills, each one for a single job, so the right one switches on by itself
- An app, a login or a subscription. You pay once.
- A helpdesk, a review platform or a billing tool. It writes; you send, post and refund.
- Legal advice. It flags legal risk and tells you when to get proper advice.
- A way to buy, hide or game reviews
Your AI today, and with this
Hi Jo, We're so sorry to see you go! Are you sure? You'll lose all your booking history. Stay and we'll give you 50% off!
Guilt, a discount you never agreed, and the cancel is never confirmed.
Hi Jo, Of course. Your Studio plan is cancelled and won't renew, and your access runs to the end of this month. Thank you, and good luck with the salon. Ruth Next: cancel it in your billing system, then send this.
Cancelled in the first line, no guilt, and no second offer after a no. An invented example from the pack.
The skills inside
5 packs, 36 skills in all. A skill is a short instruction file you add to your AI once. Each one does one job and switches on only when you ask for that job.
| Customer Onboarding Emails | 7 skills: Onboarding Sequence Map, Onboarding Welcome Email, Setup Nudges, Check-In and Replies, First-Win Emails, Trial Notice and Day 30, Help-Centre Outlines |
| Customer Support Desk | 7 skills: Support Reply Writer, Support Escalation, Support Reply Check, Thread Untangler, Inbox Sorter, Support Macros, FAQ Gap Finder |
| Complaint Handler | 7 skills: Complaint Reply, Complaint Reply Check, Holding Reply and Updates, Level 3 and Escalation, Final Response Letter, Apology Letter, Complaint Log Summary |
| Review Reply Writer | 8 skills: Negative Review Replies, Positive Review Replies, Review Reply Batch, Fake Review Replies, Serious Review Holding Replies, Review Reply Check, Review Request Messages, Monthly Review Summary |
| Cancellation Saver | 7 skills: Cancellation Reply, Save Offer Reply, Hard Cancellation Replies, Cancel Flow and Exit Survey, Win-Back Emails, Cancellation Reasons Analysis, Cancel Route Check |
How you use it
- Start with the pack you need most and upload the skills from its 1 - Skills folder. Add the others when you need them. In Microsoft 365 Copilot, make one agent per pack: an agent takes up to 8 skills.
- No skills on your plan, or another AI? Attach the all-in-one file to a chat, or add the skill files to a project or custom GPT.
- Ask for the work in plain words. The skill asks a few short questions first, then does the job.
See the set-up steps for each AI before you buy.
What arrives
A zip file, straight after you pay. Inside:
- A start-here PDF with the clicks for each AI.
- 5 pack folders, 36 skills in all, ready to upload to Claude, ChatGPT, Gemini, Grok or Microsoft 365 Copilot.
- The same skills as text files for any AI, with one all-in-one file per pack.
Good to know
- Inside: Customer Onboarding Emails, Customer Support Desk, Complaint Handler, Review Reply Writer and Cancellation Saver. Bought one already? This includes all five, so you only need this one.
- It never promises a delivery date, never admits liability, never trades anything for a review and always confirms a clear cancel, even if you ask.
- Refunds and offers come only from the policies and limits you give it, or from your written yes in the chat.
- Consumer and subscription rules vary by country and change. It states the basics carefully and tells you to check the current rules.
- 14 days to get your money back if it does not do what this page says.
What is in the download
83 files in one zip, ready straight after you pay.
| 00_START_HERE.pdf | The two ways to set it up, the clicks for each AI, and what each skill does. |
|---|---|
| 5 specialist folders | One folder per specialist, 36 skills in all. Each folder holds the two folders below. |
| 1 - Skills | One skill file (.zip) per job. Upload each once in Claude, ChatGPT, Gemini, Grok or Microsoft 365 Copilot. |
| 2 - Text files for any AI | The same skills as text files, the instructions to paste, and each specialist in one file for a chat. |
Questions
Which AI does it work with?
Claude, ChatGPT, Gemini, Grok and Microsoft 365 Copilot all take the skills as uploads. Where your plan has no skills, or on any other AI, use the same skills as text files, in a chat or a project.
How do I set it up?
Upload each skill once in Claude, ChatGPT, Gemini, Grok or Microsoft 365 Copilot. It then switches on by itself when its job comes up. Otherwise, attach the all-in-one file to a chat, or add the skill files to a project or custom GPT. The start-here PDF has the clicks.
Why separate skills instead of one big agent?
Each skill does one job and holds only the rules, numbers and checks for that job, so it stays focused and the AI does not mix jobs up. You can upload just the ones you need.
Can my team use it?
Yes, inside one company. Each person sets it up in their own AI. You cannot resell or publish the files.
Does it send anything for me?
No. It drafts, you read and send. It never contacts anyone.
Is it a subscription?
No. You pay once and the files are yours to keep and change.
What if it does not work for me?
You have 14 days to get your money back if it does not do what this page says. Tell us what you asked it and what it returned.
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